Business Development Executive (BDE)

Key Responsibilities

Business Development & Sales

·        Identify and develop new business opportunities through direct outreach, referrals, digital platforms, and networking activities.

·        Generate qualified leads and convert them into appointments, memberships, course enrollments, and service bookings.

·        Promote salon services, beauty academy programs, membership plans, and special offers to prospective clients.

·        Build and maintain strong relationships with individual and corporate clients.

Lead Management

·        Manage and follow up on all incoming inquiries through calls, WhatsApp, social media, and other communication channels.

·        Maintain accurate records of leads, customer interactions, and sales activities.

·        Ensure timely follow-up and closure of sales opportunities.

Customer Relationship Management

·        Deliver excellent customer service and maintain a professional relationship with clients.

·        Understand customer needs and recommend suitable services, packages, or courses.

·        Handle customer queries and coordinate with internal teams to ensure a seamless customer experience.

Marketing Support

·        Assist in local marketing and promotional activities.

·        Coordinate with the digital marketing team for lead generation campaigns.

·        Participate in events, exhibitions, and promotional activities to increase brand awareness.

Performance & Reporting

·        Achieve monthly sales and business development targets.

·        Prepare daily, weekly, and monthly activity reports.

·        Monitor market trends, competitor activities, and customer feedback to identify growth opportunities.