Sales And Service Cordinator

Communication Skills – Clear verbal and written communication with customers and team members.

Customer Service Orientation – Ability to handle customer queries and complaints professionally.

Sales Coordination – Supporting sales activities, quotations, follow-ups, and order processing.

Time Management – Managing multiple tasks and priorities effectively.

Organization Skills – Maintaining records, schedules, and documentation accurately.

Problem-Solving Ability – Resolving customer and service-related issues promptly.

MS Office Proficiency – Good knowledge of Excel, Word, PowerPoint, and Outlook.

CRM Software Knowledge – Experience with customer relationship management systems.

Order Processing & Documentation – Preparing quotations, invoices, purchase orders, and reports.

Follow-Up Skills – Tracking leads, payments, service calls, and customer requirements.

Coordination Skills – Working closely with sales, service, logistics, and accounts teams.

Attention to Detail – Ensuring accuracy in orders, reports, and customer data.

Multitasking Ability – Handling sales support and service coordination simultaneously.

Negotiation & Persuasion Skills – Assisting in customer interactions and sales closures.

Technical Understanding – Basic understanding of products, machines, or services offered by the company.