Customer Support Executive
Vesco CyclesFixed
₹15,000 - ₹20,000
Earning Potential
₹20,000
Fixed
₹15,000 - ₹20,000
Earning Potential
₹20,000
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
26 applicants
Job Description
Job Title: Customer Support Executive – Complaint Handling
Location: Ludhiana
Role Summary:
Looking for candidates (freshers & experienced) who can effectively handle customer complaints, communicate clearly, and ensure timely resolution by coordinating with internal teams.
Key Responsibilities:
• Manage and resolve customer complaints via calls/emails
• Ensure issues are closed within defined timelines (TAT)
• Coordinate with internal teams for quick resolution
• Keep customers updated on progress
• Maintain records of complaints and closures
Requirements:
• Graduate in any discipline
• Freshers with strong communication skills can apply
• Good problem-solving and coordination ability
• Ability to handle customers professionally
Key Skills:
• Communication
• Customer handling
• Problem-solving
• Time management
Performance Metrics:
• TAT adherence
• Customer satisfaction
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Ludhiana to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Ludhiana at apna.
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