Customer Support Executive
Icici LombardFixed
₹12,000 - ₹23,000
Earning Potential
₹23,000
Fixed
₹12,000 - ₹23,000
Earning Potential
₹23,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Walk-in interview
Date: 29 Jun 2026 - 13 Jul 2026 | Time: 11.00 am - 04.00 pm...
Urgently hiring
13 applicants
Benefits include: Annual Bonus, PF, Health Insurance, ESI (ESIC), 5 working days
Job Description
Job Profile - Customer Support Executive (Voice Process)
📍 Location: Indore
🏢 Company: ICICI Lombard General Insurance
🕒 Employment Type: Full-Time
🔹 About the Role : ICICI Lombard General Insurance is seeking a fluent English-speaking Customer Support Executive to deliver exceptional service to policyholders. This role is ideal for individuals with strong communication skills and a passion for customer satisfaction.
🔹 Key Responsibilities,
- Inbound & outbound calls, emails, and chats management
- Insurance query handling (policies, claims, renewals, etc.)
- Provide accurate product information
- Resolve customer issues and escalate when necessary
- Maintain customer interaction records in CRM systems
- Ensure customer satisfaction and service quality
🔹 Eligibility Criteria :
- Graduation mandatory
- Fluent in English communication
- Basic computer proficiency
🔹 Salary & Benefits💰CTC: Up to ₹2.79 LPA
- 💵 In-hand: Approx. ₹19,000 per month
- 📅 5-day work week
- 🔄 Rotational shifts & week offs
🔹 Preferred Skills,
- Customer-first mindset
- Multitasking ability
- Problem-solving skills
- Ability to work under pressure
✨ Why Join Us? At ICICI Lombard, you’ll gain exposure to the insurance industry, develop strong customer relationship skills, and grow in a supportive environment that values service excellence.
📩 Apply Now and start your journey as a Customer Support Executive with ICICI Lombard General Insurance!!
POC - HR Harshita - 9755960649
Mail id - harshita.sharma@ext.icicilombard.com
Job role
Job requirements
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Indore to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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