E-commerce Operations Associate
M/s R. B. ChainsFixed
₹15,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹15,000 - ₹25,000
Earning Potential
₹25,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
Urgently hiring
13 applicants
Job Description
Position Overview
We are looking for a versatile, "roll-up-your-sleeves" E-commerce Operations Associate to manage the day-to-day heartbeat of our brand. In this role, you won't just be sitting behind a screen; you will be the bridge between our online store and our physical products. From the moment a customer clicks "Buy" to the moment the package hits their doorstep, you are the person making the magic happen.
Core Responsibilities
1. Website & Store Management
Content Updates: Uploading new products, writing clear descriptions, and ensuring images are high quality.
Inventory Control: Keeping a sharp eye on stock levels to prevent overselling.
Site Maintenance: Checking for broken links, updating banners, and ensuring the mobile experience is seamless.
2. Fulfillment & Logistics
Pick & Pack: Accurately picking items from inventory and packing them securely and beautifully.
Shipping: Generating shipping labels, coordinating with couriers (DHL, FedEx, etc.), and ensuring orders go out on time.
Organization: Maintaining a clean and efficient workspace and tracking packaging supplies.
3. Customer Support
Communication: Answering customer emails and social media messages with a friendly, helpful tone.
Problem Solving: Tracking lost packages, processing returns/exchanges, and resolving complaints.
Feedback: Relaying customer feedback to the team to help improve our products.
Skills & Qualifications
Experience: Previous experience with e-commerce platforms (Shopify, WooCommerce, Amazon, etc.) is highly preferred.
Tech-Savvy: Comfortable learning new software quickly and troubleshooting basic digital issues.
Personal Attributes
The "Owner" Mindset: You treat the business like it's your own and care about the small details.
Adaptability: You’re happy to switch from a spreadsheet to a packing tape dispenser at a moment's notice.
Reliability: You are the person we can count on to show up and get things done.
Job role
Job requirements
About company
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The candidate should have completed Diploma degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Agra to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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