Front Office Executive

Greet and Assist Visitors: Welcome customers and visitors with a friendly and professional demeanor, ensuring they feel comfortable and attended to.

Appointment Scheduling: Manage appointments, coordinate schedules, and ensure proper allocation of resources to optimize patient flow.

Communication: Provide accurate information or direct inquiries to the customers and appropriate staff member

Registration: Ensure accurate customer registration and assist with the completion of necessary forms and paperwork.

Billing and Payments: Process payments, verify information, and assist with billing related inquiries.

Customer Feedback: Actively engage in feedback collection, testimonials and google reviews

Maintain Reception Area: Keep the reception area organized, and well stocked with necessary materials

Records: Maintain and update customer records in compliance with privacy regulations.

Assist Staff: Provide administrative support to clinic staff as needed

Collaboration: Collaborate with internal stakeholders to ensure smooth operations