Back Office Executive

We are seeking a detail-oriented and proactive Back Office Executive to join our manufacturing firm. You will be the backbone of our administrative operations, ensuring seamless data management, efficient inventory tracking, and professional communication with our customers. The ideal candidate will be a power user of Microsoft Excel and possess the communication skills needed to manage digital marketing and customer relations.

Key Responsibilities

 * Data Management & Reporting: Generate daily/weekly reports using Advance Excel.

 * Inventory Control: Update and manage raw material and finished goods inventory.

 * Customer Interaction: Handle incoming inquiries via phone and email. Provide product information, share price quotes, and follow up on order status.

 * WhatsApp Marketing: Execute digital outreach campaigns by sending product catalogs, promotional offers, and order updates to clients via WhatsApp.

 * Accounting Support: Assist in basic bookkeeping and voucher entry.

Technical Skills & Qualifications

 * Advance Excel Proficiency: Must be comfortable with VLOOKUP, HLOOKUP, Pivot Tables, and complex formulas for data analysis.

 * Software Knowledge: Proficiency in MS Office Suite. Knowledge of Tally Prime/ERP 9 is a significant advantage.

 * Educational Background: Bachelor’s degree in Commerce, Business Administration, or a related field.

 * Industry Experience: Prior experience in a manufacturing environment (specifically steel or roofing) is preferred but not mandatory.

Soft Skills

 * Communication: Excellent verbal and written communication skills for professional customer interaction.

 * Multitasking: Ability to handle multiple administrative tasks in a fast-paced manufacturing setting.

 * Attention to Detail: High level of accuracy in data entry and inventory counting.