International BPO Executive

International BPO Executive

We are looking for enthusiastic candidates to join our Accounts Receivable (AR) team. The role involves analyzing outstanding receivables from healthcare insurance companies and initiating follow-up actions to ensure timely reimbursements.

Key Responsibilities

• Analyze outstanding insurance claims and initiate collection efforts.
• Follow up on denied claims and appeals wherever required.
• Document claim analysis and follow-up activities in the client's software.
• Coordinate with insurance representatives regarding claim status.
• Focus on improving collections and reimbursement rates.
• Perform both voice and non-voice follow-up activities.

Skills Required

• Good verbal and written communication skills.
• Strong analytical and problem-solving skills.
• Good interpersonal and telephone communication skills.
• Team player with a positive attitude.
• Good knowledge of MS Office.
• Ability to work under pressure and meet daily productivity targets.
• Ability to work with speed and accuracy.
• Medical Billing AR or Claims Adjudication experience will be an added advantage.

Qualification

• Any Graduate / Minimum HSC.
• 0–1 year experience in the US Calling Process will be an added advantage.