Receptionist Cum Telecaller

Job Title: Receptionist cum TelecallerCompany: Pitambra Film & Production

Job SummaryPitambra Film & Production is seeking a dynamic and customer-focused Receptionist cum Telecaller to manage front-desk operations and handle client communications. The ideal candidate should possess excellent communication skills, a professional attitude, and the ability to convert enquiries into appointments and sales opportunities.

• Key ResponsibilitiesReception & Front Desk ManagementWelcome and assist clients and visitors in a professional and courteous manner.
• Manage the reception area and maintain a positive first impression of the company.
• Handle incoming calls, emails, and walk-in enquiries efficiently.
• Schedule appointments, meetings, and client visits.
• Maintain visitor records and ensure proper coordination with internal teams.
• Telecalling & Client CoordinationMake outbound calls to prospective and existing clients.
• Follow up on leads and convert enquiries into appointments and sales opportunities.
• Explain company services, packages, and ongoing offers to potential clients.
• Maintain regular communication with clients and address their queries professionally.
• Ensure timely follow-ups and maintain strong client relationships.
• Coordinate with sales and production teams for smooth client servicing.
• Data Management & ReportingMaintain and update client databases and enquiry records accurately.
• Prepare daily call reports, follow-up sheets, and appointment reports.
• Ensure all client information is recorded and updated in the company's systems.
• Assist management with administrative and reporting tasks as required.
• Skills & RequirementsExcellent verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Good knowledge of MS Excel, MS Office, and data management.
• Ability to multitask and work in a target-driven environment.
• Strong follow-up and persuasion skills.
• Professional appearance and positive attitude.
• Prior experience in reception, telecalling, customer service, or sales will be preferred.
• Compensation & BenefitsCompetitive salary package.
• Attractive performance-based incentives.
• Opportunities for professional growth and career advancement.
• Dynamic and creative work environment in the wedding and film production industry.