Telecaller
Hallmark Automotive Pvt. Ltd.Fixed
₹18,000 - ₹23,000
Earning Potential
₹23,000
Fixed
₹18,000 - ₹23,000
Earning Potential
₹23,000
Work from Office
Full Time
Min. 1 year
Basic EnglishJob highlights
Walk-in interview
Date: 14 Jul 2026 - 28 Jul 2026 | Time: 10.00 am - 05.00 pm...
4 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Core Responsibilities
- Appointment Scheduling: Book and coordinate service appointments, sending periodic maintenance and pending service reminders to customers.
- Customer Intake & Handling: Greet customers, understand their concerns, and assign them to the appropriate Service Advisor during busy morning hours.
- Post-Service Follow-Ups (PSF): Contact customers post-servicing to gather feedback and determine the overall Customer Satisfaction Index (CSI).
- Complaint Resolution: Document feedback, track customer grievances, and coordinate with the mechanical/service team to resolve issues promptly.
- Data & CRM Management: Maintain accurate and up-to-date customer service histories and interaction logs using dealership CRM or DMS
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.
No work-related deposit needs to be made during your employment with the company.
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