Back Office Executive

• 1. Data Management & MIS TrackingMaintain, update, and manage the internal claims tracking system (e.g., Invocon Tracker) accurately.
• Log inward claim documents, medical verification records, and authority letters daily.
• Utilize advanced spreadsheet functions (such as VLOOKUP, INDEX/MATCH, and data filtering) to organize corporate records without errors.
• Generate daily, weekly, and monthly operational MIS reports for review by management.
• 2. Field Team & Coordination SupportServe as the primary central point of contact for Field Insurance Claim Verification Executives.
• Coordinate schedules, assign specific geographic regions or cases, and provide real-time backend data support to field agents.
• Ensure smooth workflow handoffs between field data collection and final reporting phases.
• 3. Documentation & Quality VerificationProcess and verify physical and digital company receipts, medical bills, invoices, and indoor case papers (ICP).
• Format, draft, and issue official corporate correspondence, client emails, and authority letters using standardized templates.

Conduct initial document checks to ensure forensic medical data and claim documents match required client standards before final processing.