Sales Coordinator

• Designation: Sales Coordinator
• Industry: Domestic & International Logistics
• Job Location: Narol, Ahmedabad
• Salary Budget: INR 15,000 per month
• Department: Sales & Customer Coordination
• Employment Type: Full-Time
• Email: hr@dindayaltransglobal.com

Company Overview

We are a growing logistics company engaged in Domestic & International Freight Forwarding, Transportation, and Customs Clearance services. We are looking for a dedicated and energetic Sales Coordinator to support the sales team, maintain CRM records, follow up with customers, and generate business opportunities through regular communication.

Key Responsibilities

1. CRM & Lead ManagementMaintain complete and accurate customer lead records in the CRM software.

• Update inquiry details, customer information, quotations, and follow-up remarks regularly.
• Track lead status from inquiry stage to closure.
• Ensure all communication history is properly recorded in the software.
• Coordinate with the sales team for pending updates and customer responses.

2. Inquiry & Quotation Follow-UpFollow up with customers regarding inquiries and quotations shared by the company.

• Maintain proper follow-up schedules and reminders.
• Coordinate with internal departments for quotation updates and service details.
• Ensure timely communication with customers to improve conversion rates.
• Prepare daily follow-up reports and status updates.

3. Cold Calling & Business Development SupportMake cold calls to potential clients for introducing company logistics services.

• Generate new business opportunities through outbound calling.
• Explain company services related to transportation, freight forwarding, customs clearance, and logistics.
• Arrange meetings or discussions for the sales team with interested customers.
• Build and maintain professional customer relationships.

4. Calling Updates & ReportingMaintain complete calling records and conversation updates in the CRM/software.

• Prepare daily calling reports and lead status reports.
• Track customer responses and update next action plans.
• Ensure all sales activity data is properly documented.
• Submit daily and weekly activity reports to management.
• Required SkillsGood communication skills in English, Hindi, and Gujarati.
• Basic computer knowledge and familiarity with CRM software.
• Good follow-up and coordination skills.
• Confidence in telecalling and customer handling.
• Ability to maintain proper records and documentation.
• Basic understanding of logistics, transportation, or freight industry will be preferred.
• Ability to work under targets and deadlines.
• Qualification RequirementsMinimum Qualification: Graduate or Undergraduate.
• Fresher or experienced candidates can apply.
• Prior experience in telecalling, sales coordination, customer support, or logistics industry will be an added advantage.

Working Details

• Working Days: Monday to Saturday
• Office Timing: 10:00 AM to 7:00 PM (can be modified as per company policy)
• Office Location: Narol, Ahmedabad

Performance Expectations

The Sales Coordinator will be evaluated based on:

• CRM data accuracy and timely updates.
• Number of follow-ups completed.
• Calling productivity and response rate.
• Lead conversion support.
• Customer communication quality.
• Reporting discipline and coordination efficiency.

Preferred Candidate ProfileWe are looking for a candidate who is:

• Energetic and self-motivated.
• Disciplined with reporting and follow-ups.
• Comfortable with telecalling and customer interaction.
• Organized and detail-oriented.
• Interested in building a career in the logistics industry.

Job Summary

The Sales Coordinator will play an important role in supporting the company’s sales and customer communication activities. The candidate will be responsible for CRM management, inquiry follow-ups, cold calling, maintaining software updates, and coordinating with customers to help generate business opportunities for the company.