Sales Executive

Job Opening – Sales Executive

Company: Panveer Jewellers Location: Ahmedabad

Department: Retail Sales Reporting To: Store Manager

We're Hiring!Panveer Jewellers is looking for passionate, customer-focused, and enthusiastic Sales Executives to join our growing team. If you enjoy interacting with customers, have a flair for sales, and want to build a rewarding career in the jewellery industry, we'd love to hear from you.

• Open Positions
• Junior Sales Executive – 2 Positions
• Freshers are welcome to apply.
• Candidates with up to 2 years of retail sales experience are also encouraged to apply.
• Senior Sales Executive – 1 Position
• Minimum 3–5 years of experience in jewellery, luxury retail, or premium retail sales.
• Strong customer handling, team support, and sales closing skills are essential.

• Key Responsibilities:
• Customer Sales & ServiceWelcome every customer with warmth and professionalism.
• Understand customer requirements and recommend suitable jewellery.
• Explain product features, purity, weight, pricing, certifications, and ongoing offers.
• Convert walk-in customers into successful sales.
• Cross-sell and up-sell products to increase Average Bill Value (ABV).
• Achieve daily, weekly, and monthly sales targets.
• Deliver an exceptional shopping experience that reflects the Panveer Jewellers brand.

• Customer Relationship Management
• Build long-term relationships with customers to encourage repeat business.
• Maintain customer records and follow up on enquiries, quotations, pending orders, and special requests.
• Inform customers about new collections, festive offers, and exclusive events.
• Handle customer concerns professionally and ensure timely resolution.

• Store Operations
• Maintain attractive product displays and visual merchandising standards.
• Ensure showroom cleanliness and product presentation at all times.
• Assist in opening and closing store activities.
• Support stock counting, inventory verification, tag checking, and stock management.
• Handle jewellery with utmost care while following all security guidelines.

• Billing & Documentation
• Coordinate with the billing team for smooth invoice generation.
• Verify customer details before billing.
• Assist customers with order booking, exchange, repair, and after-sales service.
• Follow all company policies, SOPs, and operational guidelines.

• Teamwork & Learning
• Work collaboratively with team members to achieve store goals.
• Participate in product knowledge and sales training programs.
• Support promotional events, exhibitions, and marketing activities whenever required.

• Key Performance Indicators (KPIs)
• Sales Target Achievement
• Conversion Ratio
• Average Bill Value (ABV)
• Units Per Transaction (UPT)
• Customer Satisfaction
• Repeat Customer Business
• Customer Follow-up Completion
• Attendance & Grooming Compliance
• Product Knowledge
• SOP & Process Compliance

• Eligibility
• Junior Sales Executive Minimum Qualification: 12th Pass (Graduate preferred).
• Freshers are welcome.
• Candidates with up to 2 years of experience in retail, customer service, fashion, apparel, or jewellery sales can apply.

• Senior Sales Executive: Graduate preferred.
• Minimum 3–5 years of experience in jewellery, luxury retail, or premium retail sales.
• Proven ability to achieve sales targets and build customer relationships.

• Skills Required:
• Excellent communication and interpersonal skills.
• Customer-first attitude with a passion for sales.
• Strong selling and negotiation skills.
• Positive attitude and willingness to learn.
• Professional, confident, and well-groomed personality.
• Basic computer knowledge.
• Fluency in Gujarati and Hindi. Basic English communication is preferred.
• Salary & BenefitsCompetitive salary based on experience.
• Attractive monthly performance incentives.
• Continuous learning and product training.
• Career growth opportunities within the organization.
• Employee-friendly and professional work environment.

Join Panveer Jewellers and become a part of a trusted brand where your passion for customer service and sales can grow into a successful career. Freshers with the right attitude are encouraged to apply!