Trainer
Pay MasterFixed
₹15,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹15,000 - ₹25,000
Earning Potential
₹25,000
Job highlights
2 applicants
Benefits include: PF, ESI (ESIC)
Job Description
TRAINER – COLLECTIONS
Job Title: Process Trainer
🎯 Job Purpose:
To train new hires and improve skills of existing employees for better recovery performance.
🛠 Key Responsibilities:
- Conduct induction training for new agents
- Provide product/process training
- Train on call handling, objection handling & negotiation
- Conduct mock calls and role plays
- Identify training needs based on QA feedback
- Conduct refresher training sessions
- Evaluate training effectiveness
📊 KPIs:
- New hire performance post training
- Improvement in low performers
- Training feedback scores
🎓 Requirements:
- 1–3 years training experience in BPO/collections
- Any Graduate
💡 Skills:
- Presentation & communication
- Coaching & mentoring
💡 Remuneration:
· 15000 to 25000 (PF&ESIC included)
Job role
Job requirements
About company
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TCSC VenturesYou can expect a minimum salary of 15,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Ahmedabad to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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