Customer Assistance Manager-Business Loans-Hardship Assistance Unit
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 1 yearJob Description
Customer Assistance Manager-Business Loans-Hardship Assistance Unit
- Responsible for managing customer assistance related to business loans within the Hardship Assistance Unit. - The role involves handling customer queries, providing support during financial hardship situations, and ensuring smooth communication between the bank and its business loan customers. - Requires strong interpersonal and customer service skills to effectively manage sensitive financial cases. - The position is based in Ahmedabad and focuses on business loan portfolios. - Candidates should be adept at problem-solving and managing customer relationships in a financial services environment. - Experience in banking, especially in loan servicing or hardship assistance, would be beneficial. - The role demands attention to detail and the ability to work under pressure while maintaining customer satisfaction. - Likely involves coordination with multiple internal teams to resolve customer issues related to business loans.Job role
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The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Ahmedabad to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
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