Customer Relationship Executive
Power PalazzoFixed
₹25,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹25,000 - ₹30,000
Earning Potential
₹30,000
Work from Office
Full Time
Min. 2 years
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
Job Description
JD of CRE:
1. Customer Relationship Management
Handle customer inquiries related to LED lights, drivers, profiles, and accessories
Maintain strong relationships with B2B customers.
Ensure timely communication with customers regarding products, pricing, and availability
2. Lead Management & Follow-Ups:
Record and track new leads from calls, WhatsApp, emails, and references
Follow up on inquiries, quotations, and pending orders
Convert inquiries into confirmed orders through regular follow-up
3. Sales Coordination:-
Support the sales team with visit planning and customer coordination
Share customer requirements with the sales team
Record visit feedback and action points
4. Quotation & Order Processing
Coordinate order confirmation, dispatch, and delivery
5. CRM & Data Management
Update lead status, order history, and follow-up schedules
Ensure data accuracy and proper documentation
6. Complaint & Service Handling
Register customer complaints related to quality, delivery, or pricing
Coordinate with internal teams for quick resolution
Ensure customer satisfaction after issue resolution
7. Reporting & MIS
Prepare daily, weekly, and monthly CRM and sales reports
Track pending payments and outstanding follow-ups
Share customer feedback and market insights with management
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Ahmedabad to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Ahmedabad at apna.
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