Guest Relation Executive
Meghavi WellnessFixed
₹20,000 - ₹30,000
Average Incentives*
₹5,000
Earning Potential
₹35,000
Fixed
₹20,000 - ₹30,000
Average Incentives
₹5,000
Earning Potential
₹35,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 2 years
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
1 applicants
Job Description
GRE Meghavi Wellness Spa: We are seeking a dynamic, professional, and highly motivated Spa Manager to oversee our new luxury spa outlets.
As a Spa Manager, you will play a key role in ensuring that our clients enjoy an unparalleled experience.
You will be responsible for managing daily operations, maintaining the highest standards of service, and leading a team that embodies the Meghavi Wellness Spa brand’s dedication to excellence.
Guest Relationship Executive
Job Description:
o Greet guests upon arrival with a warm professional manner
o Welcome guests and provide them with information about the spa’s services, treatments, and Menu and sell Memberships
o Explain the menu and suggest as per the guest requirement
o Schedule and confirm appointments for spa treatments, massages, facials, and other wellness services.
o Schedule booking of appointment software to keep the spa’s calendar organized and ensure optimal scheduling.
o Process payments for treatments, packages, and retail products accurately and efficiently.
o Ensure that all billing and payment transactions are recorded correctly, handling cash, credit card, and online payments as required.
o Co-ordinate with spa therapists, managers, and other staff to ensure smooth daily operations and timely service delivery.
o Seek guest feedback after their treatments and ensure all feedback is passed on to the appropriate team members for improvement.
o Follow up with guests post-visit to encourage repeat business, ensuring they had an enjoyable experience.
o Handle guest complaints or issues with professionalism, offering solutions and making sure the guest feels heard and valued.
o Ensure that the front office and reception area and Spa rooms remain clean, tidy, and welcoming for all guests
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Ahmedabad to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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