Receptionist / Front Office Executive

We are hiring 2 Receptionists for M Living PG under Kabaria Group. This is a front desk operations role focused on managing daily activities in a structured and efficient manner.

Responsibilities:

• Handle new admissions and create resident profiles in the system
• Maintain and update resident records using internal software and Excel
• Log complaints received via calls, WhatsApp, or in-person
• Coordinate with housekeeping, laundry, and maintenance teams for issue resolution
• Ensure all complaints are properly tracked and completed on time
• Share daily complaint updates with maintenance team (quick system-based task)
• Manage incoming calls and ensure proper communication with residents
• Handle official WhatsApp and walk-in inquiries
• Assist and guide guests (PG visitors and Lions Den Resort inquiries if required)
• Maintain smooth and organized front desk operations

Requirements:

• Basic computer knowledge (Excel + software usage)
• Good communication skills (Hindi/English; Gujarati preferred)
• Organized, punctual, and responsible
• Ability to manage multiple tasks and follow up consistently