Receptionist / Front Office Executive

Receptionist Job Description (Automobile Industry)Job TitleReceptionist / Front Desk Executive – Automobile ShowroomJob SummaryWe are looking for a professional and customer-friendly Receptionist to manage the front desk operations of our automobile showroom/service center. The candidate will be responsible for greeting customers, handling calls, managing appointments, and providing administrative support to ensure smooth daily operations.Key ResponsibilitiesWelcome customers and visitors professionally.Handle incoming phone calls and direct them to the concerned department.Maintain visitor records and customer inquiry logs.Schedule appointments for vehicle sales and service.Coordinate with sales and service teams for customer support.Provide basic information about vehicles, services, and offers.Maintain cleanliness and organization of the reception area.Handle emails, courier services, and office correspondence.Assist in billing, filing, and data entry when required.Manage customer feedback and escalate complaints appropriately.Required SkillsGood communication and interpersonal skills.Pleasant personality and professional appearance.Basic computer knowledge (MS Office, email handling).Ability to multitask and manage customer interactions.Strong organizational and coordination skills.Customer service orientation.QualificationsBachelor’s degree or Diploma in any field.Prior experience as a receptionist/front desk executive preferred.Experience in automobile showroom/service center is an advantage.Working ConditionsFull-time role.Rotational shifts/weekend availability may be required.Work location: Automobile showroom or service center.Preferred QualitiesFriendly and polite attitude.Ability to remain calm under pressure.Team player with positive attitude.If you want, I can also provide:Short JD for job portalsProfessional HR formatInterview questions for receptionist roleKPI & responsibilities formatSalary structure sampleJD specifically for car showroom, bike showroom, or service center

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