Sales Manager

Job Responsibilities – 

1. Student Counseling & Guidance

• Provide professional counseling to students regarding aviation courses, career paths, eligibility, and job opportunities.
• Understand students’ interests and guide them in selecting the right aviation programs (Air Hostess, Ground Staff, etc.).
• Conduct one-on-one and group counseling sessions to address student queries and doubts.

2. Lead Handling & Conversion

• Manage incoming leads from calls, walk-ins, social media, and inquiries.
• Follow up with potential students regularly and maintain strong communication until admission is closed.
• Achieve monthly admission and revenue targets through consistent follow-up and conversion strategies.

3. Sales & Admission Process

• Explain course details, fee structure, training modules, internship/job assistance clearly to prospective students.
• Convert inquiries into admissions by presenting the value and benefits of the academy.
• Guide students through the entire admission process including documentation and fee submission.

4. Relationship Building

• Maintain a positive relationship with students and parents to ensure trust and transparency.
• Provide feedback and support to ensure student satisfaction before and after enrollment.
• Attend parent meetings and provide clear communication regarding the training programs.

5. Database & Reporting

• Maintain accurate records of inquiries, follow-ups, admissions, and daily activities.
• Prepare daily, weekly, and monthly reports on leads, conversions, and targets.
• Update CRM/Excel sheets with follow-up details and admission status.

6. Marketing & Promotion Support

• Participate in seminars, school visits, events, and promotional activities to generate leads.
• Assist marketing team with feedback on campaigns, student preferences, and local demand.
• Represent the academy professionally during external events.

7. Professional Communication

• Handle phone calls, emails, and walk-in inquiries with a customer-focused approach.
• Communicate confidently about aviation industry trends, job roles, and placement opportunities.
• Provide clear explanations on training methods, campus facilities, and career outcomes.

8. Team Collaboration

• Work closely with the sales, training, and placement teams to ensure smooth functioning.
• Support in planning strategies to increase admissions and brand visibility.
• Attend regular team meetings and contribute ideas for improvement.