Service Delivery Officer - Branch Banking
Kotak Mahindra BankAhmedabad
Not disclosed
Job Description
Service Delivery Officer-BRANCH BANKING-Branch Banking
JOB ROLE :
· Handling personalized service requests of customers.
· Generation of timely business MIS.
· Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
· Coordination with CPC/RPC/Investment desks for account opening of customers.
· Managing complaints of customers and ensuring their resolution within TAT.
JOB REQUIREMENT:
· Developing and maintaining banking relationships with a select group of high net worth customers
· Excellent communication skills with customer service orientation
· Courteous and polite.
· Good knowledge of Microsoft excels.
Understanding of banking norms and processes.Job role
Work locationAhmedabad, 2579-Ahm-Venus Amedeaus Bldg-Satellite Road-GUJ, Venus Amadeus, Jodhpur Cross Road, Ahmedabad, Gujarat, India
DepartmentBanking / Insurance / Financial Services
Role / CategoryBanking Operations
Employment typeFull Time
ShiftDay Shift
Job requirements
ExperienceMin. 2 years
About company
NameKotak Mahindra Bank
Job posted by Kotak Mahindra Bank
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