Telesales Executive

1. Job ResponsibilitiesCall new and existing customers.
2. Introduce company products:

• Solar Street Lights
• Solar Home Lighting Systems
• LED Street Lights
• LED Flood Lights
• High Mast Lights
• Industrial Lights

1. Generate inquiries and sales leads.
2. Follow up on quotations sent to customers.
3. Maintain customer database in Excel/CRM.
4. Explain product features, prices, and offers.
5. Coordinate with the sales team for customer visits.
6. Collect customer requirements and share with management.
7. Make daily call reports and update lead status.
8. Follow up for payment reminders and repeat orders.

• Daily Activities50–100 customer calls per day.
• Lead generation from:
• IndiaMART
• Justdial
• Google Search
• GEM Portal
• Social Media
• Existing customer database
• Send product catalogs and quotations via WhatsApp and Email.
• Maintain daily MIS report.
• Skills RequiredGood communication skills.
• Basic computer knowledge (Excel, Email, WhatsApp).
• Customer handling and negotiation skills.
• English, Hindi, and Gujarati communication preferred.
• Key Performance Indicators (KPI)Number of calls made.
• New inquiries generated.
• Quotations sent.
• Follow-ups completed.
• Orders received.
• Collection follow-up success.
• When Free (No Calling Work)Update customer database.
• Search new dealers and distributors.
• Collect contractor and government department contacts.
• Update company product catalogs.
• Post products on social media.
• Upload products on IndiaMART and GEM.
• Research new solar and LED projects.

Reporting To: Sales Manager / Director

Working Hours: As per company policy

Goal: Generate maximum inquiries, customer relationships, and sales for Naiya Engineers.