Visa Officer

Key Responsibilities

Counsel students and parents on overseas education, admissions, and visa processes.

Process university applications and maintain accurate student records.

Coordinate visa documentation and follow up with universities and immigration authorities.

Manage CRM/database, reports, and office administration.

Handle calls, emails, appointments, and documentation.

Promote partner universities and participate in education fairs/events.

Ensure timely application submissions and compliance with company procedures.

Requirements

Bachelor's degree (preferred).

1–3 years of experience in education counselling, admissions, immigration, or administration.

Good communication skills in English.

Knowledge of MS Office and CRM systems.

Strong organizational, documentation, and customer service skills.

Preferred Skills

Experience in overseas education or immigration consulting.

Ability to multitask and meet deadlines.

Attention to detail and confidentiality.

KPI

Accurate data management.

On-time application and visa processing.

High student satisfaction.

Timely reporting and successful admissions.