Waiter / Steward

JOB PURPOSE

The Restaurant Helper is responsible for assisting restaurant staff in daily operations, including setting up

tables, serving customers, maintaining cleanliness, and supporting the kitchen staff. The helper ensures a

workflow in restaurant by providing prompt assistance to servers and customers.

• Assist with Table Setup and Cleaning:

a. Set up tables with appropriate tableware and accessories, including napkins, cutlery, glasses, and

plates.

b. Clear and clean tables after customers leave, ensuring the dining area remains tidy and ready for

new guests.

c. Assist in resetting tables between meals or shifts.

• Support Servers and Waitstaff:

a. Bring food and beverage items from the kitchen or bar to the dining area.

b. Serve water, bread, and other basics to customers as needed.

c. Help restock items such as napkins, condiments, and cutlery during service.

• Customer Assistance:

a. Provide guests with assistance such as carrying plates or guiding them to their tables when needed.

b. Respond to customer requests and inform servers of any specific needs or complaints.

• Maintain Cleanliness:

a. Keep the restaurant’s dining area, buffet, and service stations clean and organized.

b. Sweep and mop the floor as required, particularly during and after shifts.

c. Dispose of garbage and clean up spills in a timely manner to maintain a safe and clean environment.

• Assist in Food Preparation:

JOB DESCRIPTION

JOB PURPOSE

RELATIONSHIPS

DUTIES AND RESPONSIBILITIES

JD/

Last Updated:

2

Competency Levels: 1: BASIC 2: COMPETANT 3: OUTANDING 4: EXECELLENT

a. Help with minor kitchen tasks such as preparing salads, garnishes, or simple side dishes when

required.

b. Transport clean dishes, glassware, and utensils from the kitchen to the dining area.

c. Assist with packing food for takeout or room service orders when required.

• Support during Special Events:

a. Assist with setting up the dining room or outdoor areas for special events like banquets,

weddings, or conferences.

b. Provide additional help in serving and attending to guests during large events.

This is not a Managerial role but may require to take decisions.

Work is closely monitored by the manager, detailed instructions and procedures and guidelines for

generations of various reports are generally provided.

Results are defined and the position sets own goals and determines how to accomplish them.

Supervisor/manager provides broad guidelines and overall direction.

**DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working

conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves

the right to revise the job or to require that other or different tasks be performed as assigned.