Operations Analyst - Customer Service
Equitas Small Finance Ltd
Work from Office
Full Time
Min. 2 yearsJob Description
Operations Analyst - Customer service
| Goal Commitment |
| Achieve Highest productivity in Data entry 2(Achieve 1100 Members / day) |
| "Improved PPM in Data entry 2 (% of improved PPM of 0 in Data entry 2 )" |
| "Ensure adherence to process compliance, Individual Behaviour and Attitude towards organization growth(a) % of acquired multiskill by the team member b) No latecoming c) 5% of annualized unplanned absenteeism)" |
| "Department performance(Based on collective performance. The parameters include a) Nil FR reports b) Nil spot reports c) 1 Kaizen implemented in every 3 months" |
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