CRM Executive
Panjab JewelryFixed
₹15,000 - ₹20,000
Earning Potential
₹20,000
Fixed
₹15,000 - ₹20,000
Earning Potential
₹20,000
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) EnglishJob highlights
Fast HR reply
HR responded to 83% candidates in last 1 days
6 applicants
Job Description
Job Description
Panjab Jewelry is hiring for its B2C brand Yuvora — India’s first dedicated gold & lab-diamond nose jewellery brand, focused on delivering modern, everyday-wear designs through a seamless online shopping experience.
We are looking for a customer-focused and energetic CRM Executive who will be responsible for handling customer inquiries and ensuring excellent service to improve conversions, repeat business, and customer satisfaction.
Key Responsibilities:
• Resolve customer queries via call & WhatsApp
• Handle abandoned cart conversions
• Manage return and exchange requests
• Ensure smooth and professional customer communication
• Collect customer feedback and share improvement suggestions
• Coordinate with internal teams for quick issue resolution
Requirements:
• Graduate
• Minimum 1 year of experience as a CRM Executive / Customer support
• Good communication and convincing skills
• Basic knowledge of Google Sheets
Key Skills:
Customer Handling, Communication Skills, Convincing Skills, CRM Management, Problem Solving.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Amritsar to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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