Electrical Technician

Install, troubleshoot, repair, and maintain electrical products such as water heaters, fans, pumps, and appliances. Respond to customer inquiries and provide technical assistance over the phone, via email, or in person. Conduct inspections and diagnostics to identify and resolve electrical faults and malfunctions. Perform preventive maintenance tasks to ensure product performance and longevity. Collaborate with the customer service team to schedule service appointments and manage work orders. Follow safety protocols and adhere to industry regulations while working on electrical systems. Document service activities, including repairs, replacements, and recommendations for future maintenance. Keep up-to-date with the latest industry trends, product developments, and technological advancements. Provide on-site training to customers on the proper usage and maintenance of electrical products. Maintain inventory of necessary tools, equipment, and spare parts.