Restaurant Captain
Kitoos AppeFixed
₹20,000 - ₹24,000
Earning Potential
₹24,000
Fixed
₹20,000 - ₹24,000
Earning Potential
₹24,000
Field Job
Full Time
Min. 3 years
Basic EnglishJob highlights
Walk-in interview
Date: 26 Jul 2026 - 08 Aug 2026 | Time: 11.00 am - 08.00 pm...
Urgently hiring
13 applicants
Benefits include: Overtime Pay, Internet Allowance, Flexible Working Hours, Food/Meals, Accommodation
Job Description
1. Role Overview
Primary Objective: Ensure exceptional guest satisfaction, smooth floor operations, and seamless coordination between servers, hosts, and the kitchen.
Reports To: Restaurant Manager / Floor Manager
Direct Reports: Waitstaff, Bussers, Runners
2. Key Responsibilities & Step-by-Step Duties
A. Pre-Service Preparation
Attend Briefings: Participate in pre-shift meetings with management and kitchen staff to review daily specials, 86'd items, VIP reservations, and sales targets.
Inspect the Floor: Walk through the assigned section to ensure tables, chairs, and floor areas are immaculately clean and properly set.
Brief the Team: Conduct a quick huddle with servers and bussers to assign stations, check uniforms, and review service standards for the shift.
B. During Service Execution
Welcome and Seating Support: Assist the host/hostess in greeting guests warmly, especially VIPs or large parties, and guide them to their tables.
Order Oversight: Ensure servers take orders accurately, use the POS system correctly, and communicate any special dietary requirements or modifications clearly to the kitchen.
Floor Supervision: Continuously monitor table pacing, course timing, and water/beverage refills to ensure efficient service flow without rushing guests.
Guest Engagement: Circulate through the dining room proactively, check in with tables to gauge satisfaction, and build rapport with regular patrons.
C. Problem Resolution & Guest Recovery
Handle Complaints: Address and resolve guest complaints or service delays immediately and professionally with a hospitality-first mindset.
Empowerment Decisions: Make on-the-spot decisions for service recovery (e.g., offering a complimentary dessert or beverage) within authorized company limits.
D. Post-Service & Closing
Closing Duties: Oversee side-work completion, ensuring stations are restocked, menus are sanitized, and the dining area is reset for the next shift.
Billing & Reconciliation: Verify end-of-shift billing, cash drawer balancing, and credit card settlements with servers before submission to the accounts team.
Shift Handover: Prepare a detailed shift log noting guest feedback, maintenance issues, staff performance, and sales highlights for the incoming captain or management.
3. Required Qualifications & Skills
Experience: Minimum 2 to 4 years of hands-on experience as a Senior Waiter or Captain in a busy, high-volume dining environment.
Education: Diploma or Degree in Hotel Management / Hospitality Operations (preferred).
Technical Skills:
Proficiency in restaurant POS software (e.g., Petpooja, TouchBistro, Toast).
Sound knowledge of food and beverage pairing, service etiquette, and culinary terminology.
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
You can expect a minimum salary of 20,000 INR and can go up to 24,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed Diploma degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Aurangabad to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Aurangabad at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 9 Aug 2026. For more details, download apna app and find Full Time jobs in Aurangabad . Through apna, you can find jobs in 64 cities across India. Join NOW!