Telecaller

Skills We’re Looking For:

·  Strong verbal skills with the ability to engage and influence students.

· Empathetic,responsive, and student-focused approach.

·  Ability to achieve high daily calling volumes and meet targets.

·  Accurate data entry, CRM updates, and follow-up management.

·  Ability to work closely with counselors for smooth operations.

·  Quick learner with openness to feedback and process improvements.

Roles and Responsibilities:

·  Call prospective students to confirm seminar/event registrations and provide necessary assistance.

·  Engage with students to assess their interest in studying abroad and qualify leads for counseling.

·  Maintain accurate and detailed interaction records in the CRM.

·  Conduct regular follow-ups with students to ensure updates, responses, and engagement.

· Build and maintain a database of prospective students with up-to-date information.

· Achieve daily calling targets of 200–250 calls to qualify leads effectively.

·  Collaborate with the counseling team to ensure smooth lead handovers.