Client Engagement Specialist

Key Responsibilities

• Conduct in-depth one-on-one counselling sessions to understand each student’s goals, strengths, and preferences.
• Provide personalized mentoring plans tailored to individual academic and career aspirations.
• Guide students step-by-step through the counselling and admission journey.
• Recommend best-fit colleges, courses, and pathways aligned with each student’s profile.
• Build strong mentor–student relationships to ensure trust, clarity, and long-term engagement.
• Track student progress and counselling outcomes to improve guidance quality and conversions.
• Collaborate with internal teams to ensure students receive accurate information and seamless support.

Qualifications & Skills

• Bachelor’s or Postgraduate degree (any discipline).
• 2–4 years of experience in sales, counselling, or client-facing roles (preferred).
• Fluency in English and Kannada is mandatory.
• Strong analytical and problem-solving ability.
• Excellent communication and interpersonal skills.
• Customer service or counselling experience is an advantage.
• Knowledge of NEET UG/PG processes is a plus.
• Proficiency in MS Excel, research, and presentation skills.

Additional Details:

• Job Title: Client Relationship Specialist
• CTC: Up to 4 LPA Fixed + Incentives
• Job Type: Full Time (Onsite)
• Working Days: 6 Day
• Experience: 2 – 4 Years
• Notice Period: Immediate to 7 days