CRM And Business Operation Executive

Job Summary

We are looking for a highly responsible, smart, and business-focused CRM Executive who can take ownership of overall sales coordination, retailer management, team tracking, and daily business operations. The candidate will work closely with management, sales team, distributors, retailers, and export department to ensure smooth business growth and operational execution.

Key Responsibilities

• Manage and monitor complete sales team activities and daily performance
• Track market visits, retailer follow-ups, targets, billing updates, and sales reports
• Coordinate with retailers, distributors, supermarket heads, and store managers
• Schedule and manage business meetings with clients, management, and sales team
• Maintain regular communication and strong relationship with retailers and distributors
• Handle order follow-ups, issue resolution, and business coordination professionally
• Coordinate with Export Manager regarding export activities, client communication, and updates
• Share daily, weekly, and monthly business updates with management
• Maintain proper retailer, distributor, customer, and sales database
• Ensure smooth communication between management, sales team, and other departments
• Monitor team discipline, reporting structure, and activity tracking
• Support business growth strategies and operational planning

Handle calls, messages, reports, and official business communication efficiently