Insurance Executive

Job Title: Operations Executive – Motor Policy Issuance

Department: Operations

Industry: General Insurance

Location: Rajajinagar, Bangalore

Reports to: Operations Manager / Branch Manager

Job Purpose:

To handle end-to-end issuance of motor insurance policies, ensure timely data entry, documentation, and customer support, and coordinate with internal teams and underwriters to ensure accurate and efficient policy processing.

Key Responsibilities:

• Policy Issuance:
• Process new motor insurance policy issuance in the system (OD + TP or bundled).
• Verify and validate proposal forms, documents, and premium payments before issuance.
• Ensure policy issuance within the defined turnaround time (TAT).
• Data Entry & Documentation:
• Accurate entry of customer, vehicle, and premium data in the system.
• Maintain physical and digital records of all issued policies and proposals.
• Customer Coordination:
• Coordinate with agents/customers for missing documents or payment clarifications.
• Provide support for policy-related queries and endorsements.
• Quality & Compliance:
• Ensure compliance with IRDAI regulations and internal underwriting guidelines.
• Monitor issued policies for errors and initiate rectification through endorsements if needed.
• MIS & Reporting:
• Maintain daily reports of issued policies, cancellations, endorsements, etc.
• Share periodic updates with the reporting manager or central operations.

Key Skills:

• Knowledge of motor insurance products (Private Car, Two-Wheeler, CV, etc.)
• Basic understanding of IRDAI guidelines
• Strong attention to detail and accuracy
• Good communication skills (written & verbal)
• Proficiency in MS Excel and policy issuance software
• Time management and multitasking

Educational Qualification:

• Graduate in any discipline (Commerce/Management preferred)
• Insurance certification (like IC38, Licentiate) is an added advantage