Receptionist

• Key ResponsibilitiesGreet and welcome visitors, clients, and guests.
• Answer, screen, and direct incoming phone calls.
• Manage incoming and outgoing mail, emails, and deliveries.
• Schedule appointments and maintain calendars.
• Maintain visitor logs and issue visitor passes when required.
• Provide information and assistance to customers and staff.
• Keep the reception area clean, organized, and presentable.
• Perform administrative tasks such as filing, data entry, photocopying, and document preparation.
• Coordinate meeting room bookings and office supplies.
• Handle inquiries and resolve basic customer concerns professionally.
• Qualifications and SkillsHigh school diploma or equivalent; additional administrative training is an advantage.
• Proven experience in a receptionist, administrative, or customer service role preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer service abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and multitasking skills.
• Professional appearance and positive attitude.
• Ability to maintain confidentiality and handle sensitive information.
• Working ConditionsTypically works in an office, healthcare facility, hotel, school, or corporate environment.
• May require sitting for extended periods and interacting with a high volume of visitors and calls.

Salary RangeSalary varies based on industry, location, and experience level