Renewal Specialist

Job Summary

We are looking for a detail-oriented and responsible Renewal Accounting Executive to manage subscription renewals, client follow-ups, invoice coordination, payment tracking, and account-related communication. The ideal candidate should have good communication skills, basic accounting knowledge, and the ability to coordinate with clients for timely renewals and payment collections.

Roles & Responsibilities

• Manage customer renewal processes for software subscriptions and services.
• Coordinate with existing clients regarding upcoming renewals and payment schedules.
• Generate and maintain renewal invoices, quotations, and payment records.
• Follow up with clients for pending renewals and overdue payments.
• Maintain accurate renewal and account-related data in CRM/ERP systems.
• Coordinate with the sales and accounts team for renewal processing.
• Prepare renewal reports and payment status updates.
• Ensure timely renewal of customer accounts and subscriptions.
• Handle basic customer queries related to renewals, invoices, and payments.
• Maintain professional relationships with existing customers.

Skills & Requirements

• 2+ years of experience in Accounting, Renewals, or Client Coordination.
• Basic understanding of accounting and invoicing processes.
• Good communication and follow-up skills.
• Knowledge of MS Excel and accounting software/ERP systems.
• Ability to manage data and maintain records accurately.
• Strong organizational and coordination skills.
• Ability to handle multiple client accounts simultaneously.
• Attention to detail and problem-solving abilities.
• Mandatory Language - English, Hindi, Kannada & Marathi

Required Skills

Basic Accounting Knowledge

Payment Collection & Tracking

CRM / ERP Software Handling

MS Excel Proficiency

Subscription Renewal Coordination

Data Management & Record Keeping

Invoice & Billing Management

Time Management & Multitasking

Attention to Detail & Problem-Solving

Client Follow-up & Communication Skills