Beauty Advisor

 Customer Interaction & In-store Experience: o Welcome walk-in customers and ensure a warm, personalized experience o Understand customer concerns and guide them through consultations • Consultative Approach: o Explain Traya’s treatment journey in a simple and relatable way o Assist customers in understanding doctor recommendations and product usage • Customer Retention & Relationship Building: o Build long-term relationships with customers o Motivate them to stay consistent with their treatment plans o Drive repeat visits and product reorders • Follow-ups & Engagement: o Conduct regular follow-ups (calls/WhatsApp) o Track customer progress and ensure satisfaction • Handling Concerns & Objections: o Address customer queries around usage, results, or concerns o Provide reassurance and escalate to doctors when required • Store Operations & Ownership: o Maintain store hygiene, product display, and inventory checks o Ensure smooth day-to-day clinic/store operations • Customer Advocacy: o Encourage reviews, feedback, and testimonials o Deliver a high-quality experience that customers talk about