Business Operations Executive

Job Title: Business operations Executive

Department: Operations

Reporting To: Business Operations Manager / CEO

About the RoleWe are looking for a proactive and detail-oriented Business Operations Executive to support the company's day-to-day operations, coordinate with different departments, and ensure smooth business processes. The ideal candidate should have excellent communication, organizational, and problem-solving skills with the ability to handle multiple responsibilities.

Key Responsibilities

Operations Management

• Coordinate daily business operations to ensure smooth workflow.
• Monitor operational activities and report progress to management.
• Assist in implementing company policies and standard operating procedures (SOPs).
• Maintain accurate business records and documentation.

Sales Coordination

• Coordinate with the Inside Sales team regarding leads, orders, and follow-ups.
• Track daily sales performance and prepare MIS reports.
• Ensure timely order processing and customer support.
• Coordinate with logistics and dispatch teams for order fulfillment.

Production & Inventory Coordination

• Coordinate with the manufacturing department regarding production schedules.
• Monitor inventory availability and stock movement.
• Ensure products are available based on sales requirements.
• Maintain inventory and production reports.

Vendor & Client Coordination

• Communicate with suppliers and vendors regarding procurement.
• Coordinate with clients for order updates and documentation.
• Resolve operational issues by coordinating with relevant departments.

Reporting & Documentation

• Prepare Daily, Weekly, and Monthly MIS reports.
• Maintain operational dashboards.
• Analyze business performance data.
• Generate reports for management meetings.
• Process ImprovementIdentify operational inefficiencies.
• Suggest improvements to increase productivity.
• Ensure compliance with company procedures.
• Support implementation of automation and process optimization initiatives.

Administrative Support

• Schedule meetings and maintain operational calendars.
• Prepare business documents, quotations, and reports.
• Maintain company databases and records.
• Support HR and Accounts whenever operational coordination is required.

Required Skills

• Strong communication skills (English & regional language preferred)
• Excellent organizational and time management skills
• Problem-solving and analytical thinking
• Good negotiation and coordination skills
• Ability to work under pressure
• Attention to detail
• Team player with a positive attitude
• Technical SkillsMS Excel (Advanced preferred)
• MS Word & PowerPoint
• Google Sheets & Google Workspace
• Email communication
• Basic data analysis and reporting
• CRM knowledge (preferred)
• QualificationBachelor's Degree in Business Administration, Commerce, Management, or any related field.
• MBA is an added advantage.

Experience0–3 years in Business Operations, Operations Coordination, Sales Coordination, Administration, or related roles.

• Freshers with excellent communication and analytical skills may also apply.
• Key Performance Indicators (KPIs)Daily operational task completion
• Accuracy of reports and documentation
• Order processing turnaround time
• Coordination efficiency across departments
• Inventory and production reporting accuracy
• Customer issue resolution time
• Process improvement initiatives implemented
• Compliance with company SOPs
• Preferred Candidate ProfileSelf-motivated and result-oriented.
• Strong interpersonal and coordination skills.
• Ability to multitask in a fast-paced environment.
• Willingness to learn and take ownership.
• Professional attitude with high integrity.
• Why Join Us?Opportunity to work in a fast-growing FMCG company.
• Hands-on exposure to business operations and management.
• Career growth into Operations Manager or Business Development roles.
• Dynamic and collaborative work environment.

This profile is broad enough to attract candidates with operations, coordination, administration, and sales support experience while clearly defining the responsibilities and growth opportunities.