Cafe Executive

Key Responsibilities

• Welcome customers and assist them with menu selections.
• Take customer orders accurately and process payments.
• Serve food and beverages in a timely and professional manner.
• Prepare basic beverages such as coffee, tea, and fresh juices as per company standards.
• Maintain cleanliness and hygiene of the café, seating area, and service counters.
• Monitor stock levels and inform management about inventory requirements.
• Ensure food safety and hygiene standards are followed at all times.
• Handle customer inquiries and resolve complaints professionally.
• Support promotional activities and special events conducted by the café.
• Coordinate with kitchen and service staff to ensure smooth operations.
• Maintain daily sales records and prepare basic reports when required.

Required Skills

• Excellent customer service and interpersonal skills.
• Good communication skills in English and local languages.
• Basic knowledge of food and beverage service.
• Ability to multitask and work under pressure.
• Cash handling and billing knowledge.
• Teamwork and problem-solving skills.
• Basic computer knowledge (POS/Billing software preferred).