Digitide Solutions Limited

Customer Care Executive

Digitide Solutions Limited
HSR Layout, Bengaluru/Bangalore
₹17,000 - ₹20,000 monthly

Fixed

₹17,000 - ₹20,000

Earning Potential

₹20,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

Urgently hiring

Urgently hiring

Fast HR reply

Fast HR reply

HR responded to 100% candidates in last 11 days

17 applicants

17 applicants

Benefits include: PF, ESI (ESIC)

Benefits include: PF, ESI (ESIC)

Job Description

Manage Communication Channels: Respond promptly and professionally to incoming customer queries

Identify Customer Needs: Practice active listening to accurately assess customer requests, concerns, or complaints.

Provide Resolutions: Offer immediate, accurate solutions regarding billing disputes, order statuses, delivery tracking, and general product inquiries.

Maintain CRM Records: Log all customer details, interactions, solutions, and pending escalation tickets accurately in Customer Relationship Management (CRM)

Follow Compliance Protocols: Authenticate customer identities via Know Your Customer (KYC) steps and strictly follow Standard Operating Procedures (SOPs).

Escalate Issues: Transfer complex, technical, or unresolvable problems smoothly to senior specialists or designated internal departments.

Job role

Work location
Work locationkrimson Square, Muneswara Nagar, Roopena Agrahara, Bommanahalli, Bengaluru, Karnataka, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsDomestic BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
English levelBasic English
Regional language
Regional languageFluent in speaking Kannada, Bengali, Telugu, Tamil, Gujarati, Marathi, Oriya, Assamese, Malayalam, Hindi, Punjabi
Age limit
Age limit18 - 27 years
Gender
GenderAny gender

About company

Name
NameDigitide Solutions Limited
Address
Addresskrimson Square, Muneswara Nagar, Roopena Agrahara, Bommanahalli, Bengaluru, Karnataka, India
Job posted by Digitide Solutions Limited

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You can expect a minimum salary of 17,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 5 Aug 2026. For more details, download apna app and find Full Time jobs in Bengaluru . Through apna, you can find jobs in 64 cities across India. Join NOW!