Customer Care Executive

RESPONSIBLITIES

1.       What is a typical day- Candidate should have good communication in

English and should handle high volume of inbound calls. Good with email

articulation. Calls with be regarding the credit cards for Bahrain location.

Candidates should be good with shift between 6:30AM to 10PM IST. Cabs will be

provided. Working days will be Sunday to Thursday but should be open with

Friday and Saturday if required.

2.       Hours?­­­ Mandate 5 working

days.  

   QUALIFICATIONS & REQUIREMENTS

3.       Top 3 Must have skills – 1. Good with English verbal and

written communication. 2. Flexible with shift and working days. 3. Close to

RMZ eco world.

1.       Do you require people with banking background? Not required

2.       Location: Bangalore

3.       Nice to have- Hindi speaking.

4.      

Budget – 3.7LPA

5.       Contract renewable? NO

6.       Number of interviews –  1

round of Virtual.

7.       What are the biggest challenges the worker will face – Candidate’s

need to learn quickly as its high volume pace.

8.       Who are some of the companies you like to see candidates from-

Banking institute

9.       How soon can the candidate can join- As soon as the candidate

available the project

10.    Who have you hired recently that is similar background / Benchmark

candidate