Customer Care Executive
Klene Paks LtdFixed
₹25,000 - ₹35,000
Earning Potential
₹35,000
Fixed
₹25,000 - ₹35,000
Earning Potential
₹35,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
3 applicants
Job Description
- Key Responsibilities:Handle customer queries through phone, email, chat, or social media.
- Resolve customer complaints efficiently and professionally.
- Provide accurate information about products, services, and company policies.
- Maintain customer records and update databases.
- Follow up with customers to ensure issue resolution.
- Escalate complex issues to the concerned department when necessary.
- Achieve customer satisfaction and service quality targets.
- Coordinate with internal teams for smooth customer support operations.
- Required Skills:Excellent verbal and written communication skills.
- Strong problem-solving and interpersonal skills.
- Ability to handle difficult customers calmly.
- Basic computer knowledge and familiarity with CRM software.
- Good listening and multitasking abilities.
- Customer-oriented mindset.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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