Customer Relations Officer
Shakthi Robotic OrthohealFixed
₹20,000 - ₹25,000
Average Incentives*
₹5,000
Earning Potential
₹30,000
Fixed
₹20,000 - ₹25,000
Average Incentives
₹5,000
Earning Potential
₹30,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
10 applicants
Job Description
Patient Counselling & Conversion Most Important ★ ● Listen to patients' pain concerns with empathy and build instant trust
● Explain our robotic treatments in simple, relatable language — not medical jargon
● Counsel patients on the benefits of non-invasive, drug-free robotic therapy
● Handle objections (cost, time, doubts) confidently and convert them into paid registrations ← KEY SKILL
● Follow up with walk-ins, WhatsApp leads, and phone enquiries to close registrations
Daily Operations ● Greet and register patients; maintain accurate patient records
● Manage appointment scheduling for physiotherapists and robotic sessions
● Collect payments, issue receipts, and maintain Daily Collection Report (DCR)
● Manage petty cash and submit daily reports to management
● Coordinate with physiotherapists on patient flow and session status
Retention & Feedback
● Follow up with existing patients for pending sessions and renewals
● Collect Google reviews and patient testimonials after successful treatment
● Maintain a clean, welcoming clinic and waiting area at all times
CANDIDATE REQUIREMENTS ● Education: Any graduate (Healthcare background preferred but not mandatory) ● Experience: 1–3 years in front desk, sales, patient care, or customer service
● Languages: Kannada + English mandatory; Hindi / Tamil an added advantage
● Strong communication & convincing skills — you should enjoy talking to people
● Computer Skills: MS Excel, Word, WhatsApp Business, basic internet
● Personality: Warm, empathetic, well-groomed, confident, and target-driven
WHAT WE OFFER ● Competitive salary with attractive incentives on patient conversions
● Work in a modern, premium robotic healthcare environment
● Full training on robotic technologies and patient counselling techniques
● Supportive team culture and professional growth opportunities
Job role
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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