Customer Relationship Officer

Company name - SBI bank( SBOSS )

Designation - Seva Sarthi ( Customer relationship officer)

Experience in banking field for 6 months in service industry.

Age - 22- 33

Both male and female 

Key Responsibilities:

1. Customer Guidance: Welcoming customers, understanding their needs, and directing them to the appropriate counter or service.Digital

2. Adoption: Assisting customers in using the SBI YONO app, Net Banking, ATM services, and UPI, facilitating digital migration.

3. Operational Support: Helping customers fill out forms, tokens, and handling basic banking queries.Queue & Floor Management: Ensuring orderly, smooth flow within the branch and managing crowded situations.Feedback

4. Collection: Collecting customer feedback and facilitating service improvement.

Job Details & Eligibility:

1. Employer: Often on third-party payroll like SBOSS (State Bank Operations Support Services).

2. Qualifications: Usually a graduate degree is required.

3. Experience: Previous experience in the service industry is often preferred.

4. Salary: 20k take home salary + PF & ESI.

5. Skills: Strong communication, customer service skills, and familiarity with digital technology.

6. Language : English & Kannada.

Branch: Branch Name Branch Code

RBI LAYOUT JP NAGAR BENGALURU 4408

SPECIALIZED AGR COMM BRANCH BENGALURU 14431

MYSURU BANK CIRCLE 40007

VIDYARANYAPURA (BENGALURU) 9045

HORAMAVU MAIN ROAD 40807

N.R.ROAD ANEKAL 40027

CHIKKAGOLLARAHATTI 40894

BENGALURU MAIN BRANCH 813

LADY CURZON ROAD 40016

DOMMASANDRA 40351

SRINIVASAPUR KOLAR 40091

SME SUPERMARKET BRANCH KALABURAGI 63946

MADAN HIPPARAGA 5981

GHS ROAD MANGALURU 40149

HEGGADADEVANAKOTE 40068

ACB KADABA PUTTUR 40953

CANAL STREET SALIGRAMA 40067

SIRSI 917

N P C COMPLEX KAIGA 9484

LENIN ROAD DANDELI 40130

MADDUR 40041

HARIHAR STREET SRINGERI 40290

HUNSIGI 20419

BASAVA KALYAN 13141

MG CIRCLE TARIKERE 40145

GANDASI 40188

BD ROAD CHITRADURGA 40109

VIJAY NAGAR EXT HOSADURGA 40306

GADAG BRANCH 838

ACB KUNIGAL 11268