Customer Relationship Officer
IFix IndiaFixed
₹30,000 - ₹40,000
Earning Potential
₹40,000
Fixed
₹30,000 - ₹40,000
Earning Potential
₹40,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
9 applicants
Job Description
Job Tittle : Customer Relationship Officer CRO
Location : Bangalore
Department : Customer Service/ Sales
Job Summary
The Customer Relationship Officer (CRO) is responsible for
managing customer interactions, ensuring customer satisfaction, &
building long-team relationships. The role involves handling inquiries,
resolving issues, and supporting sales initiatives to enhance customer
experience and retention.
Key Responsibilities
·
Handle customer inquiries Via Phone, Email
& in-person interactions
·
Build and maintain strong relationship with
existing and potential customers
·
Provide accurate information about
products/services
·
Resolve customer complaints efficiently and
escalate when necessary
·
Follow up with customers to ensure
satisfaction and repeat business
·
Ensuring sales target are met
·
Scheduling Appointment with stores
·
Good Communication skills in English
·
Strong interpersonal &
relationship-building skills
·
Basic sales and negotiation skill
Key Competencies
·
Communication & Listening Skill
·
Customer Handling
·
Time Management
·
Team Collaboration
·
Adaptability
Tmings - 09Hours Sunday Off
Salary - 3.5pa to 4.5lpa
Job Tittle : Customer Relationship Officer CRO
Location : Bangalore
Department : Customer Service/ Sales
Job Summary
The Customer Relationship Officer (CRO) is responsible for
managing customer interactions, ensuring customer satisfaction, &
building long-team relationships. The role involves handling inquiries,
resolving issues, and supporting sales initiatives to enhance customer
experience and retention.
Key Responsibilities
·
Handle customer inquiries Via Phone, Email
& in-person interactions
·
Build and maintain strong relationship with
existing and potential customers
·
Provide accurate information about
products/services
·
Resolve customer complaints efficiently and
escalate when necessary
·
Follow up with customers to ensure
satisfaction and repeat business
·
Ensuring sales target are met
·
Scheduling Appointment with stores
·
Good Communication skills in English
·
Strong interpersonal &
relationship-building skills
·
Basic sales and negotiation skill
Key Competencies
·
Communication & Listening Skill
·
Customer Handling
·
Time Management
·
Team Collaboration
·
Adaptability
Tmings - 09Hours Sunday Off
Salary - 3.5pa to 4.5lpa
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
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