Customer Relationship Officer
IFix India
Customer Relationship Officer
IFix India
Indira Nagar, Bengaluru/Bangalore
₹30,000 - ₹40,000 monthly
Fixed
₹30000 - ₹40000
Earning Potential
₹40,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Walk-in Details
Job highlights
Walk-in interview
Date: 09 Apr 2026 - 23 Apr 2026 | Time: 12.00 pm - 05.00 pm...See details
Urgently hiring
5 applicants
Job Description
Job Tittle : Customer Relationship Officer CRO
Location : Bangalore
Department : Customer Service/ Sales
Job Summary
The Customer Relationship Officer (CRO) is responsible for
managing customer interactions, ensuring customer satisfaction, &
building long-team relationships. The role involves handling inquiries,
resolving issues, and supporting sales initiatives to enhance customer
experience and retention.
Key Responsibilities
·
Handle customer inquiries Via Phone, Email
& in-person interactions
·
Build and maintain strong relationship with
existing and potential customers
·
Provide accurate information about
products/services
·
Resolve customer complaints efficiently and
escalate when necessary
·
Follow up with customers to ensure
satisfaction and repeat business
·
Ensuring sales target are met
·
Scheduling Appointment with stores
·
Good Communication skills in English
·
Strong interpersonal &
relationship-building skills
·
Basic sales and negotiation skill
Key Competencies
·
Communication & Listening Skill
·
Customer Handling
·
Time Management
·
Team Collaboration
·
Adaptability
Tmings - 09Hours Sunday Off
Salary - 3.5pa to 4.5lpa
Job Tittle : Customer Relationship Officer CRO
Location : Bangalore
Department : Customer Service/ Sales
Job Summary
The Customer Relationship Officer (CRO) is responsible for
managing customer interactions, ensuring customer satisfaction, &
building long-team relationships. The role involves handling inquiries,
resolving issues, and supporting sales initiatives to enhance customer
experience and retention.
Key Responsibilities
·
Handle customer inquiries Via Phone, Email
& in-person interactions
·
Build and maintain strong relationship with
existing and potential customers
·
Provide accurate information about
products/services
·
Resolve customer complaints efficiently and
escalate when necessary
·
Follow up with customers to ensure
satisfaction and repeat business
·
Ensuring sales target are met
·
Scheduling Appointment with stores
·
Good Communication skills in English
·
Strong interpersonal &
relationship-building skills
·
Basic sales and negotiation skill
Key Competencies
·
Communication & Listening Skill
·
Customer Handling
·
Time Management
·
Team Collaboration
·
Adaptability
Tmings - 09Hours Sunday Off
Salary - 3.5pa to 4.5lpa
Job role
Work location
iFix Corporate, Chinmaya Mission Hospital Road, Stage 2, Eshwara Layout, Indiranagar, Bengaluru, Karnataka, India Indira Nagar, Bengaluru/Bangalore
Department
Retail & eCommerce
Role / Category
Retail Sales & Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Skills
Sales, Apparel sales, Electronics Sales
English level
Good (Intermediate / Advanced) English
Gender
Any gender
Walk-in interview details
Apply for the job and call HR to confirm your interview
Date
09 Apr 2026 - 23 Apr 2026
Time
12.00 pm - 05.00 pm
About company
Name
IFix India
Address
iFix Corporate, Chinmaya Mission Hospital Road, Stage 2, Eshwara Layout, Indiranagar, Bengaluru, Karnataka, India Indira Nagar, Bengaluru/Bangalore
Job posted by IFix India
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