Apnatime

Customer Support Executive

Apnatime
Domlur, Bengaluru/Bangalore
₹29,166 - ₹33,333 monthly

Fixed

₹29,166 - ₹33,333

Earning Potential

₹33,333

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

Urgently hiring

Urgently hiring

17 applicants

17 applicants

Benefits include: Laptop

Benefits include: Laptop

Job Description

  • Role: ClientOps Executive (Telecalling + Operations)Key ResponsibilitiesConduct proactive calls to recruiters to drive platform usage and engagement
  • Handle operational tickets raised by internal teams / clients.
  • Create and share basic reports (usage, insights) using Excel
  • Conduct quick support calls / Google Meet sessions when required for issue resolving.
  • Document outcomes and maintain data hygiene in systems
  • Key Requirements5 Days Work from Office (Monday - Friday), 1 Day WFH - Saturday.
  • Working hours - (9:30 am to 6:30pm).
  • Strong communication skills (Hindi + English preferred).
  • Prior experience in telecalling / customer support / operations roles
  • Comfortable with high-volume calling and target-based work
  • Basic to intermediate Excel skills (pivot tables, data filtering, basic analysis)
  • Ability to multitask between calling and operational work
  • Problem-solving mindset and willingness to learn
  • Good to HaveExperience in SaaS / hiring / recruitment platforms
  • Exposure to CRM tools (Freshworks, etc.)
  • KPIs / Success MetricsCall attempts & connection rate
  • Average talk time (~2 hrs/day on calling days)
  • Ticket resolution within SLA
  • Quality of recruiter interaction & issue resolution

Job role

Work location
Work location1st floor, Apna, HAL Old Airport Rd, Kodihalli, Bengaluru, Karnataka 560008, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationGraduate
Skills
SkillsMS Excel, Google Sheets, Telecalling - Customer Service, Problem solving, Time management, Customer support, Email support, Chat support, Data insights, Relationship management, Operations analysis, Customer outreach, Communication, Operational support, Insights analysis
English level
English levelBasic English
Gender
GenderAny gender

About company

Name
NameApnatime
Address
Address1st floor, Apna, HAL Old Airport Rd, Kodihalli, Bengaluru, Karnataka 560008, India
Job posted by Apnatime

Similar jobs you can apply for

Business Development

Business Development Executive

Mohini Enterprises
Domlur, Bengaluru/Bangalore
₹25,000 - ₹40,000*
Field Job
Full Time
Min. 2 years
Good (Intermediate / Advanced) English
Cogent E Services Pvt Ltd

Customer Relations Specialist

Cogent E Services Pvt Ltd
Koramangala, Bengaluru/Bangalore
₹20,000 - ₹30,000
Work from Office
Full Time
Any experience
Basic English
IMCS Tech

Customer Care Executive

IMCS Tech
Nagavara, Bengaluru/Bangalore
₹20,000 - ₹30,000
Work from Office
Full Time
Night Shift
Min. 6 months
Good (Intermediate / Advanced) English
Aventus Technology India

Collection Specialist

Aventus Technology India
Mahadevapura, Bengaluru/Bangalore
₹30,000 - ₹43,000*
Work from Office
Full Time
Min. 1 year
Basic English
CPG BPM

Customer Care Executive

CPG BPM
Kudlu, Bengaluru/Bangalore Region
₹20,000 - ₹25,000
Work from Office
Full Time
Min. 1 year
Basic English
Iifl Home Loan

Relationship Officer

Iifl Home Loan
JP Nagar, Bengaluru/Bangalore
₹20,000 - ₹40,000*
Work from Office
Full Time
Min. 6 months
Basic English

You can expect a minimum salary of 29,166 INR and can go up to 33,333 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 3 Jun 2026. For more details, download apna app and find Full Time jobs in Bengaluru . Through apna, you can find jobs in 64 cities across India. Join NOW!