Customer Support Executive
Teleperformance global services private limitedFixed
₹18,000 - ₹22,000
Average Incentives*
₹1,500
Earning Potential
₹23,500
Fixed
₹18,000 - ₹22,000
Average Incentives
₹1,500
Earning Potential
₹23,500
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
6 applicants
Job Description
We are looking for a Customer Support Executive to join our team at Teleperformance Services private limited . The role offers ₹18,000 - ₹22,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
- Manage incoming and outgoing calls in a professional manner.
- Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
- Log customer interactions and track follow-ups.
- Offer timely and relevant solutions to resolve customer issues.
- Collaborate with team members to escalate and address more complex concerns.
- Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Graduation and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed.Candidates must be open to a 6 days working week during the Day shift.
CONTACT - HR
Sonali Upadhyay
9810848580
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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