Customer Support Executive
Asset RiseFixed
₹25,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹25,000 - ₹30,000
Earning Potential
₹30,000
Job highlights
Urgently hiring
14 applicants
Job Description
Key Responsibilities
- Handle customer queries and complaints across multiple channels.
- Resolve issues promptly and ensure customer satisfaction.
- Coordinate with internal teams to ensure smooth service delivery.
- Capture and share customer feedback to drive experience improvements.
- Maintain accurate records of every interaction.
- Meet defined quality and performance benchmarks.
Required Skills & Tools
- 1–3 years of experience in customer support, ideally in D2C, on-demand services, hyperlocal, or beauty/wellness.
- Fluent in English and Hindi
- Hands-on experience with any CRM / cloud telephony tools like Exotel, Knowlarity, Ozonetel, or equivalent
- Familiarity with ticketing systems like Zoho Desk, Freshdesk, Zendesk, or similar
- Ability to multitask across calls, chats, and ticket queues simultaneously
Job role
Job requirements
About company
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Edinbox CommunicationsYou can expect a minimum salary of 25,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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