Customer Support Manager - PC Builds
CompasscoFixed
₹35,000 - ₹35,000
Earning Potential
₹35,000
Fixed
₹35,000 - ₹35,000
Earning Potential
₹35,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
3 applicants
Job Description
Responsibilities:
- Be the first point of contact for Compassco PC/build customers after purchase or service requests.
- Own support tickets in Zoho Desk from opening to closure, with clear customer updates.
- Understand the issue, collect basic details, photos/videos where needed, and identify the likely hardware/build problem.
- Coordinate with field service engineers and internal build/service teams for diagnosis, parts and resolution.
- Track PC build/order support cases and verify configuration details before closure.
- Ensure timely ticket closure, follow-ups and simple reporting on pending issues.
Requirements:
- Graduate candidates with PC hardware knowledge may apply.
- Freshers are welcome if they are organized, customer-friendly and willing to learn PC build support.
- Good English communication is preferred for clear customer updates.
- This is an office-based support coordination role, not a hands-on field service role.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
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