HR Application Support Executive
BotRecruits Software
HR Application Support Executive
BotRecruits Software
Jaya Nagar, Bengaluru/Bangalore
₹25,000 - ₹50,000 monthly*
Fixed
₹25000 - ₹45000
Average Incentives*
₹5,000
Earning Potential
₹50,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
Urgently hiring
31 applicants
Benefits include: Joining Bonus, Annual Bonus, PF, Laptop, Health Insurance
Job Description
HRMS Application Support
- Collaborate with client HR/Finance teams on HRMS application support and enhancement initiatives.
- Troubleshoot functional and system-related issues.
- Coordinate with internal tech teams for bug fixes and feature upgrades.
- Conduct regular system health checks and ensure smooth operations.
Payroll Managements
- Manage end-to-end payroll processing using StaffingGo payroll software.
- Validate payroll inputs, deductions, statutory compliances, and reports.
- Ensure timely payroll closure and client sign-off.
- Handle payroll-related queries and reconciliations.
Client & Customer Support
- Provide exceptional customer support via phone and email.
- Maintain defined TATs and SLA commitments.
- Track, document, and resolve client tickets effectively.
- Build strong client relationships and ensure high satisfaction levels.
Implementation & Training
- Support HRMS implementation for new clients.
- Conduct user training sessions (online/offline).
- Assist in data migration, configuration, and go-live activities.
- Prepare user manuals and SOP documentation.
Job role
Work location
NO 11/ 743, 3rd floor, 18th main road, 37th Cross Rd, 4th T Block East, Pattabhirama Nagar, Jayanagar, Bengaluru, Karnataka 560041, India
Department
Customer Support
Role / Category
Customer Support - Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
BotRecruits Software
Address
NO 11/ 743, 3rd floor, 18th main road, 37th Cross Rd, 4th T Block East, Pattabhirama Nagar, Jayanagar, Bengaluru, Karnataka 560041, India
Job posted by BotRecruits Software
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