Inside Sales Executive

The concise responsibility of the incumbent would be as follows:

• Lead Engagement: Initiate outbound calls to potential customers from company-generated leads.
• Follow-Up: Nurture leads by following up on inquiries and maintaining communication through various channels (phone calls, emails, etc.).
• Qualification: Qualify leads based on established criteria and gather essential information to understand their needs and buying intent.
• Closing the deal: Work closely with the Field Sales Team to facilitate the closing process, including negotiations and overcoming objections.
• Product/Service Knowledge: Acquire in-depth knowledge of our products/services to effectively communicate their value propositions to prospects.
• Appointment Setting: Schedule meetings and appointments for the Field Sales Team based on qualified leads.
• CRM Management: Update and maintain accurate records of interactions with leads in the Customer Relationship Management (CRM) system.
• Collaboration: Coordinate with the Marketing and Sales teams to ensure alignment in lead generation efforts and strategies.
• Performance Metrics: Meet and exceed individual and team-based sales targets and Key Performance Indicators (KPIs). 

Requirements:

● Excellent communication and interpersonal skills.

● Ability to effectively engage and build rapport with prospects over the phone.

● Strong organisational and time-management abilities.

● Results-driven mindset with a track record of meeting or exceeding sales targets.

● Adaptability to a dynamic and fast-paced work environment.

● Stay abreast of industry trends, monitor competitor activities, and analyse market developments to identify both opportunities and potential challenges.

● Preferred background or familiarity with the Banking Industry, BPO or ed-tech sector, offering an added advantage in fulfilling the requirements of this role