Inside Sales Specialist

JOB DESCRIPTION (JD) – INSIDE SALES EXECUTIVE Company: Outstaytion

Department: Sales & Business Development

Position: Inside Sales Executive

Location: Office-Based

Reporting To: Team Leader / Sales Manager

Job SummaryWe are looking for energetic and target-driven Inside Sales Executives who can convert enquiries into bookings through phone calls, WhatsApp, follow-ups, and customer relationship management. The ideal candidate should be passionate about sales, disciplined, and focused on achieving daily and monthly business targets.

• Key Responsibilities1. Sales & Business DevelopmentGenerate sales through inbound and outbound calls.
• Explain company projects, memberships, and resort packages.
• Convert enquiries into site visits, bookings, and advance collections.
• Achieve daily and monthly sales targets.
• 2. Lead ManagementContact all assigned leads within 15 minutes.
• Maintain regular follow-ups until closure.
• Update CRM after every customer interaction.
• Ensure no lead is missed or unattended.
• 3. Customer RelationshipUnderstand customer requirements.
• Share project details, pricing, brochures, and offers.
• Schedule site visits and coordinate with the field sales team.
• Resolve customer queries professionally.
• Daily KPI📞 Minimum 100 Quality Calls
• 🔄 Minimum 30 Follow-ups
• 📲 Minimum 20 WhatsApp Follow-ups
• 👥 Minimum 5 Qualified Leads
• 🏡 Minimum 2 Site Visits Fixed
• 💰 Daily Collection Target: As Assigned
• 📊 100% CRM Update

Daily ReportingSubmit a Daily Sales Report (DSR) including:

• Leads Received
• Calls Made
• Leads Contacted
• RNR
• Call Back
• Details Shared
• Follow-ups Completed
• Site Visits Fixed
• Site Visits Completed
• Bookings Closed
• Collections Received
• Expected Closures for Tomorrow
• Skills RequiredExcellent communication skills
• Strong convincing and negotiation ability
• Customer-focused attitude
• Positive and target-oriented mindset
• Basic computer and CRM knowledge
• Ability to work under pressure

Working Hours🕘 9:30 AM to 6:30 PM

• Mandatory office attendance
• Mandatory Check-In & Check-Out Selfie
• Any late reporting or early leaving will be dealt with as per company policy.
• Performance ExpectationsDaily target achievement
• Professional customer handling
• Strict follow-up discipline
• Timely reporting
• Compliance with company policies
• Zero lead leakage
• Salary & IncentivesFixed Salary
• Attractive Performance Incentives
• Monthly Rewards for Top Performers
• Career Growth to Senior Inside Sales Executive / Team Leader
• Why Join Us?High-quality leads provided by the company
• Fast-growing organisation
• Transparent incentive structure
• Learning and growth opportunities
• Performance-based promotions